Here's a clean, professional Privacy Policy for your TRESSLUX website:
Privacy Policy
Last updated: July 2026
TRESSLUX (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal details (name, email address, phone number, delivery address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Technical data (IP address, browser type, device information)
- Communication records (emails or messages you send us)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order or account
- Improve our products and website experience
- Send occasional marketing updates (you can unsubscribe at any time)
- Comply with legal obligations
3. Sharing Your Information
We only share your information with trusted third parties when necessary, such as:
- Courier companies (PostNet and Aramex) to deliver your order
- Payment processors to complete transactions
- Service providers who help us operate our website
We do not sell your personal information to third parties.
4. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent at any time
To exercise any of these rights, please contact us at the email below.
7. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@tresslux.co.za